Multi-user — Site in Managed operation (hosted by evanto)
AdminFunctionally the same as the self-hosted web variant, but evanto operates the stack for you — dedicated per customer, in the EU. You get a ready-made instance and never deal with containers, updates or infrastructure.
For whom
Section titled “For whom”Teams that want the central web variant but do not want to build up their own operations.
What evanto handles
Section titled “What evanto handles”- Operation of your instance, dedicated per customer in the EU (R-KOM data center, Regensburg), in three tiers:
- S — operation, updates and availability monitoring; up to 25 seats and 5 GB vector data
- M — adds daily backups with 14 days retention and restore on request, incident handling on business days with a response target of 8 business hours; up to 50 seats and 20 GB vector data
- L — adds an availability target of 99.5 % as a monthly average (excluding announced maintenance windows; a target, not a warranty), a response target of 4 business hours and dedicated operation of Qdrant and Presidio; up to 100 seats and 50 GB vector data
- Data processing under Art. 28 GDPR (DPA). → GDPR/DPA · Data sovereignty
What you provide
Section titled “What you provide”- Model access — a key of your own (BYO), paid directly to the provider, or the Managed AI add-on. Managed operation itself includes no model access.
- User management and content (knowledge base, Skills) through the admin interface.
Prerequisites & limits
Section titled “Prerequisites & limits”- No container operations needed on your side; access via the browser. Maximum 100 users.
- Requires a Site license; Managed operation is available with the Site edition only. → License & edition model
- Even in Managed operation, you remain the controller under data protection law; evanto is the processor.